Support

Servata is a small project run by one person. Email support@suprun.ca and you'll usually hear back within a day or two.

Common questions

Where is my data stored?

Only on your iPhone. There is no account and no cloud sync operated by us. Use the in-app Backup (or iCloud Backup) to keep a copy you control.

What does the purchase unlock?

Capturing, organizing and backing up your inventory are free forever, and so is exporting your first 25 items — that's a real insurance PDF and CSV you keep, not a preview. The one-time $14.99 unlock removes the 25-item limit so a whole house fits on one document.

I paid before but I'm on a new phone.

Go to Settings → Restore purchase. The unlock applies to your Apple ID, so it restores on any device signed into the same account.

I deleted an item by accident.

Open Settings → Recently Deleted. Deleted items rest there for 30 days before they're gone for good, so you can restore them any time within that window.

The category or serial looks wrong.

Everything Servata suggests is editable on the confirm screen — tap any field to correct it. What it reads off the photo is a starting point, never the final word.

How do I get a refund?

Purchases are handled by Apple. Request a refund through reportaproblem.apple.com using the standard App Store process.

Still stuck?

Email support@suprun.ca with your device model and iOS version and a description of what happened.